Orders are accepted online through PayPal's secure shopping cart. We accept Visa, Mastercard, Discover and American Express.

If you would prefer to pay by check or money order, please call 310.273.5909 or email shop@spacemermaid.com with your order.


Shipping

All jewelry is handcrafted-to-order and will usually ship 1-2 weeks within receipt of order and payment.

Some intricate pieces, such as rings and brooches, may take longer... we'll contact you if your order will take more than two weeks.

Orders within the U.S. are shipped via UPS or FedEx ground (unless otherwise requested) insured at a flat rate of $10.00 per shipment. Please contact us if you require expedited shipping.

International orders are shipped Express Air at a flat rate of $30.00 per shipment.

8.25% sales tax will automatically be charged to California residents.

Space Mermaid jewelry is carefully packaged in a gift box; gemstone pieces come with a handpainted tag and customized card describing the special properties traditionally associated with the stones.

Returns and Exchanges

We accept returns for any reason within 7 days of receipt of merchandise. Note: shipping costs are not refundable. For your protection, please send your return via an insured shipping method, as Space Mermaid is not responsible for returns that are lost in the mail. If you would like to make a return, please call 310.273.5909 or email shop@spacemermaid.com for more information.

Returns made between 7 and 30 days of receipt of merchandise are eligible for store credit only.

Please note: Rings and items from our one-of-a-kind section are not refundable. Custom orders are not refundable.
No refunds for sale or promotional discount items; store credit only.

Additional shipping costs will apply.

Retailers

Space Mermaid welcomes wholesale orders. Please call or email us for more information.

Gift Certificates

Custom Orders

Customized pieces are available... Please contact Space Mermaid by phone 310.273.5909 or email shop@spacemermaid.com with your request.

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